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Dive into the findings of the "2023 Contact Center Agent Experience (AX) Benchmark Report."
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Customer Satisfaction Rises As Intelligent Virtual Assistants Address Service Frustrations, Kore.ai Report Reveals
Customer Satisfaction Rises as Intelligent Virtual Assistants Address Service Frustrations, Kore.ai Report Reveals
IVAs now meet quality expectations and improve customer wait times due to vast improvements in AI technologies Orlando, FL, October…
News Kore.ai Launches Conversational AI Powered Voice Gateway On Genesys AppFoundry
Kore.ai Launches Conversational AI-powered Voice Gateway on Genesys AppFoundry
By integrating with Genesys Cloud CX®, Kore.ai enables enterprise contact centers to deliver superior and personalized service experiences 24/7 at scale,…
Emotions Are Coming To Artificial Intelligen
Emotions Are Coming to Artificial Intelligence. Will Machines Truly Feel?
BY SOREN KAPLAN, AUTHOR, “EXPERIENTIAL INTELLIGENCE”, @SORENKAPLAN October 4, 2023: Artificial intelligence burst onto the scene almost overnight with the…
Raj Koneru Founder And CEO Of Kore Ai 1
Kore.ai: AI-Optimized Customer and Employee Experiences
Podcast with Kore.ai CEO and Founder Raj Koneru September 29, 2023: Neil C. Hughes engages in a discussion with Raj…
ORDO News_ A Strategic Must For Modern Contact
A Strategic Must for Modern Contact Centers
September 28, 2023: ORDO News, as part of its series on ‘Contact Center Excellence’, writes an article that delves deep…
Executive Assistance
News In The Channel: Executive Assistance
News In The Channel Interviews Kore.ai Founder and CEO Raj Koneru Conversational AI is growing quickly around the world, and…
Millennial Magic How They’re Changing The Game In Business
Millennial magic: How they’re changing the game in business
By Patricia Cullen September 21, 2023: By 2030, Millennials will cover 75% of those in employment. Employers must understand them…
Kore.ai Launches Intelligent Virtual Assistants For Zoom Contact Center
Kore.ai Launches Intelligent Virtual Assistants for Zoom Contact Center
The Integration Will Improve Customer Service via AI-driven Conversational Chat Automation ORLANDO, Fla., Sept. 20, 2023 /PRNewswire/ — Kore.ai, one…
Gartner Peer Insights “Voice Of The Customer” For Enterprise Conversational AI Platforms 2023
Gartner Peer Insights “Voice of the Customer” for Enterprise Conversational AI Platforms 2023
By Charlie Mitchell September 18, 2023: Gartner Peer Insights is a verified review service for business tech buyers. Following an…
Gen Z Shaping The Future Of Work – Are You Ready
Gen Z: Shaping the future of work – are you ready?
By Patricia Cullen September 15, 2023: According to the World Economic Forum, Gen Z will represent 27% of the workforce…
Kore.ai Launches Intelligent Virtual Assistants For Zoom Contact Center
Zoom Integration Coverage
September, 2023: Kore.ai announced the integration of its Experience Optimization (XO) Platform with Zoom Contact Center. Please find the coverage…
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Kore.ai Named a Leader in 2023 Gartner® Magic Quadrant™ for Enterprise Conversational Al Platforms
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