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CX Benchmark Report 2023 - Unlock Consumer Insights from Gen Z to Baby Boomers!
Dive into the findings of the "2023 Contact Center Agent Experience (AX) Benchmark Report."
Kore.ai named a Leader in Gartner’s Enterprise Conversational AI Platforms Magic Quadrant 2023
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Reduce call center volume with 24/7 personalized self-service for the travel and hospitality industry

Deploy a secure, purpose-built conversational AI solution to drive call center deflection rates, increase CSAT, and reduce operational costs.

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Travel Hospitality
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Customer-Ready Virtual Assistant
Address common customer questions like ticket management, check-ins, and crisis management with an intelligent virtual assistant on voice and digital channels.
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Instant FAQs with Your Own Data
Leverage your own documentation to answer critical, frequently asked questions without losing the conversational experience your members expect and deserve.
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Consistent Live Agent Experiences
Ensure timely 1:1 live agent support is available if the need arises on all digital and voice channels.
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Top-of-Mind Data Security & Compliance
We ensure maximum data security by never storing customer details and being compliant with global industry standards including SOC2 Type 2, GDPR, PCI, and HIPAA.
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AI-Native Contact Center
Deploy a next-generation contact center solution that focuses on intelligent routing, pre-configured integrations, and intuitive agent management capabilities.
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Transform Agents with Intelligent Coaching
Provide your contact center agents with real-time improvement tips and next-best actions to accelerate their development.

Resources from Customers, the Industry, and Us

RetailAssist Solution Brief

How to Create Delightful CX Experiences with AI

Discover how you can create intuitive, impactful experiences for your customers in this report.

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Rethink Your Agent Support Strategy

Rethink Your Agent Support Strategy!

This report reveals the stark contrast between agent expectations and the reality within the contact center landscape.

Check Out the report
Blog Enable Your Workforce

Engage with Your IT Workforce

Learn how you can enable your employees by streamlining IT processes and inquiries.

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Customers and Analysts

We’ve helped hundreds of global companies

Our clients tailor customer and employee interactions from the ground up with the Kore.ai Platform. Discover how various organizations are putting AI to work today.

Customer Case Studies
Analyst Recognition
Gartner peer insights

QA expert

A Power Platform To Improve Customer Experience

My company has been using the platform for 3 years and it keeps evolving with every release. It’s a very powerful solution with a lot of capabilities still to investigate and use. The company is customer-oriented and you can be sure that your ideas will be heard.

Management / Business Consulting

Consumer Goods

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Gartner peer insights

Product Owner

Greatest strength of Kore is customizability and ability to integrate with other systems

Overall experience is very positive. Especially when it comes to consulting and customer success management. Flexibility and ease of use of the solution is another highlight.

Product Management

Consumer Goods

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Gartner peer insights

Automation DevCell Lead

Good platform with excellent customer support

Overall the platform is covering all of our needs. Support from Kore.ai has been always excellent allowing us to bring to our company the first chatbot implementations across multiple zones and languages.

Customer Service and Support

Consumer Goods

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Gartner peer insights

AI & Automation Manager

Consumer Goods company on Digital Transformation path with Kore.ai

AB-Inbev’s overall experience has been amazing, built on a very strong partnership. Kore.ai always has been super supportive and always has been a trusted partner whenever we needed them. They are always making sure that we are sucessful with our business objectives.

Information Technology

Consumer Goods

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Gartner peer insights

Senior Manager

Good platform to start with, with the simplicity in terms of development of chatbots

Easy to build workflows and easy to integrate with multiple applications. Customer focus solutions available. Understand the requirements from the customer and work on those

Information Technology

Consumer Goods

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Enabling Our Customers to Create Extraordinary Experiences

Read our customer success stories

More Features

Travel and Hospitality

Easier Access for Your Employees

Facilitate your teams with instant account unlocks, guided password resets, and plan ahead with pro-active app health checks and notifications about outages and service disruptions.

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Manage Incidents Efficiently

Streamline the process of reporting and escalating incidents to the right people for faster resolutions. Get your teams on the same page and transfer to live agents for faster service.

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Supercharge Your Call Center Agents

Deploy a intelligent virtual assistant just for your agents that can provide real-time insights, next-best actions, and post-call summarization with ease.

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Intuitive Time-Off Management

Simplify time off management at scale for everyone in your organization. Help your teams with leave balances, holiday calendars, approvals and get intelligent suggestions when applying for time off.

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Automate Onboarding

Remove organizational silos with seamless onboarding. Equip new employees with the right information to help them navigate your organization better. Get feedback about processes and get ideas for improvement.

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Deliver accessible self service

Troubleshoot problems without tech support, tickets or long wait times. Get answers from knowledge bases, articles, FAQs, guides, etc., and help employees with accurate resolutions.

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Partners Who Can Help

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Kore.ai Named a Leader in 2023 Gartner® Magic Quadrant™ for Enterprise Conversational Al Platforms
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Integrated, simple pricing 
with no hidden fees.

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AI for Developers

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