Virtual assistants often require access to important enterprise systems in order to retrieve and manipulate data and carry out tasks for both employees and customers. Our platform provides top-tier security, employing highly secure protocols and enterprise-level encryption to safeguard against vulnerabilities
IVA Security
At Kore.ai, we prioritize security and compliance. We adhere to strict guidelines, conduct regular vulnerability scans, and employ intrusion detection and file integrity agents. Our cutting-edge SIEM system guarantees 24/7 monitoring and rapid response to security threats.
Authentication
Experience robust user authentication with Kore.ai. Tailor security measures globally or channel-specifically, accommodating unique authorization nuances. Combine methods for a layered defense system, safeguarding both enterprise and users.
The platform allows you to redact any personally identifiable information (PII) and sensitive personal information (SPI) shared with your virtual assistants, such as contact information, credit card numbers, home addresses, and more, by transforming its value into a pattern that doesn’t contain comprehensible data.
The platform provides redaction, replacement and character masking methods to protect user information.
Privacy
Our platform offers robust personally identifiable information (PII) and sensitive personal information (SPI) through redaction, replacement, and character masking methods, ensuring data remains confidential and secure.
It is one place for you to learn all things about virtual assistants and process assistants with in-depth descriptions, how-to guides, API repository and explanatory videos.
Learn the best practices to implement conversational AI projects within your organization. Attend the expert training session and get rewarded with Basic and Advanced certification.
Leverage pre-built templates from the Kore.ai Marketplace. Import and edit these assistants to meet your business requirements, thus saving significant time and effort.
Customer Reviews
Excellent product and vendor support. Market readiness for several SI partners. Backend integration support. Superior NLP capabilities.
I’ve had the pleasure of working with the Kore.ai team for over two years now. Unlike many competitors, they have been extremely hands-on and helpful in ways I have not experienced before.
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