XO GPT
XO GPT provides fine-tuned models customized for contact center conversational use cases. This enables more human-like conversations through paraphrasing, summarization and understanding true user intents.
- Improve CX using a built-in model built for speed and control.
- Maintain accuracy with control over responses.
- Protect your customers data using a in-house model.
XO GPT
Key Features
- Go with the crowd: Use out-of-the-box integrations with popular commercial LLM providers such as OpenAI or Anthropic.
- Go custom: Bring your own custom built LLM into XO Automation.
- Go expert: Use fine-tuned LLMs for contact center conversational use cases managed by Kore AI.
- Keep your data: Retain data with models hosted on the XO Platform.
- Stay in house: Keep all your data in house with on-premises customers.
- Stay in control: Know more about model performance with increased oversight.
- Stay in your lane: Maintain accuracy through improved control over out-of-domain questions.
- Stay aligned: Ensure responses represent your company by aligning with business ontology.
- Stay compliant: Maintain compliance through robust guardrails.
Kore.ai Named a Leader in 2023 Gartner® Magic Quadrant™ for Enterprise Conversational Al Platforms
Ready to get started?
Explore the Kore.ai Platform, solutions or create an account instantly to start seeing value from your AI solutions. You can also contact us to design a custom package for your business.