This Cookies Policy describes the different types of cookies and similar technologies that may be applied on the following websites
- blog.kore.ai
- bots.kore.ai
- developer.kore.ai
- info.kore.ai
and all other subdomains owned by kore.ai
We reserve the right to change this Cookies Policy at any time. Please take a look at the “Effective Date” at the top of this page to see when this Cookies Policy was last revised. Any changes in this Cookies Policy will become effective when we make the revised Cookies Policy available on or through the Site. A notification shall also be placed on the website informing that the Cookies Policy has been updated, along with a link to the updated Cookies Policy.
If you have any further queries, please contact us by email at privacy@kore.com
1. What is a Cookie?
Cookies are a standard feature of websites that allow us to store small amounts of data on your computer about your visit to the Site. Cookies help us to learn which areas of the Site are useful and which areas need improvement.
You can choose whether to accept cookies by changing the settings on your browser. However, if you disable this function, your experience on the Site may be diminished and some features may not work as intended.
2. What Cookies Do We Use?
Below we list the different types of cookies that may be used on the Site. To the extent any Personal Information is collected through cookies, the Privacy Policy https://kore.ai/privacy-policy/ applies and compliments this Cookies Policy.
The Site uses both 1st party cookies (which are set by the Site being visited) and 3rd party cookies (which are set by a server located outside the domain of the Site).
Essential Cookies. Essential cookies enable you to navigate the Site and to use its services and features. Without these absolutely necessary cookies, the Site will not perform as smoothly for you as we would like it to and we may not be able to provide the Site or certain services or features.
Analytics Cookies. Analytics cookies collect information about your use of the Site, and enable us to improve the way it works. For example, analytics cookies show us which are the most frequently visited pages on the Site, help us record any difficulties you have with the Site, and show us whether our advertising is effective or not. This allows us to see the overall patterns of usage on the Site, rather than the usage of a single person. We use the information to analyse the Site traffic, but we do not examine this information for individually identifying information.
Advertising Cookies. Advertising cookies are set to display targeted promotions or advertisements based upon your interests on the Site or to manage our advertising. These cookies collect information about your activities on this and other sites to provide you targeted advertising.
Category: Necessary (14)
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure
areas of the website. The website cannot function properly without these cookies.
| COOKIE NAME | PROVIDER | TYPE | EXPIRY | DESCRIPTION |
|---|---|---|---|---|
| __cfduid | addtoany.com | HTTP | 1 year | Used by the content network, Cloudflare, to identify trusted web traffic |
| __cfduid | hs-analytics.net | HTTP | 1 year | Used by the content network, Cloudflare, to identify trusted web traffic |
| __cfduid | hscollectedforms.nett | HTTP | 1 year | Used by the content network, Cloudflare, to identify trusted web traffic. |
| __cfduid | hsleadflows.net | HTTP | 1 year | Used by the content network, Cloudflare, to identify trusted web traffic. |
| __cfduid | hs-scripts.com | HTTP | 1 year | Used by the content network, Cloudflare, to identify trusted web traffic. |
| __cfduid | hubspot.com | HTTP | 1 year | Used by the content network, Cloudflare, to identify trusted web traffic. |
| __cfduid | pushcrew.com | HTTP | 1 year | Used by the content network, Cloudflare, to identify trusted web traffic. |
| __cfduid | usemessages.com | HTTP | 1 year | Used by the content network, Cloudflare, to identify trusted web traffic. |
| BIGipServer# | 262-usd-752.mktoresp.com | HTTP | Session | Used to distribute traffic to the website on several servers in order to optimise response times. |
| _mkra_ctxt | api-iam.intercom.io | HTTP | Session | Enables functionality for website chat |
| intercom-id-qv3arczo | kore.ai | HTTP | 270 days | Enables functionality for website chat |
| messagesUtk | bing.com | HTTP | 2 year | Advanced chat functionality on the website |
| wingify_donot_track_actions | kore.ai | HTTP | 9999 days | This cookie stores your “ |
| _lfuuid | webeo.com | HTTP | 10 years | The _lfuuid cookie allows a website to track visitor behavior on the sites on which the cookie is installed. Tracking is performed anonymously until a user identifies himself by submitting a form. |
Category: Statistics (4)
Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting
information anonymously.
| COOKIE NAME | PROVIDER | TYPE | EXPIRY | DESCRIPTION |
|---|---|---|---|---|
| @@History/@@scroll|# | kore.ai | HTML | Persistent | Unclassified |
| _ga | kore.ai | HTTP | 2 years | Registers a unique ID that is used to generate statistical data on how the visitor uses the website |
| _gat | kore.ai | HTTP | Session | Used by Google Analytics to throttle request rate |
| _gid | kore.ai | HTTP | Session | Registers a unique ID that is used to generate statistical data on how the visitor uses the website |
Category: Marketing (8)
Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.
| COOKIE NAME | PROVIDER | TYPE | EXPIRY | DESCRIPTION |
|---|---|---|---|---|
| __ptq.gif | hubspot.com | Pixel | Session | Sends data to the marketing platform Hubspot about the visitor’s device and behaviour. |
| ads/ga-audiences | google.com | Pixel | Session | Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor’s online behaviour across websites. |
| GPS | youtube.com | Pixel | Session | Registers a unique ID on mobile devices to enable tracking based on geographical GPS location |
| MUID | bing.com | HTTP | 1 year | Used widely by Microsoft as a unique user ID. The cookie enables user tracking by synchronising the ID across many Microsoft domains. |
| MUIDB | bing.com | HTTP | 1 year | Unclassified |
| VISITOR_INFO1_LIVE | youtube.com | HTTP | 179 days | Tries to estimate the users’ bandwidth on pages with integrated YouTube videos |
| YSC | youtube.com | HTTP | Session | Registers a unique ID to keep statistics of what videos from YouTube the user has seen |
| _uetsid | kore.ai | HTTP | Session | Microsoft Bing Ads Universal Event Tracking (UET) |
3. How Do I Manage Cookies?
In addition to the options provided above, you may refuse or accept cookies from the Site at any time by activating settings on your browser. Information about the procedure to follow in order to enable or disable cookies can be found on your Internet browser provider’s website via your help screen. You may wish to refer tohttp://www.allaboutcookies.org/manage-cookies/index.html for information on commonly used browsers. Please be aware that if cookies are disabled, not all features of the Site may operate as intended.
You can adjust your cookie preferences by adjusting your browser so that it notifies you when cookies are sent to it or you can refuse cookies altogether. The Help function within your browser should explain how to do this. Alternatively, you may visit www.aboutcookies.org or www.allaboutcookies.org to obtain detailed information on how to prevent cookies from being set on your particular browser.
If you want to clear all cookies left behind by the websites you have visited, here are links where you can download three programs that clean out tracking cookies:
Microsoft – https://support.microsoft.com/en-in/help/17442/windows-internet-explorer-delete-manage-cookies
Linux – https://askubuntu.com/questions/368325/how-to-clear-browsers-cache-and-cookies-from-terminal
Mac – https://support.apple.com/kb/ph21411?locale=en_US
4. Information collected by Cookies
The below listed information is collected by the Cookies which is placed on your computer with your consent:
Google / Bing / Hubspot cookies – Various indicators about website traffic such as time spent, traffic source etc.
https://policies.google.com/technologies/cookies
https://privacy.microsoft.com/en-gb/privacystatement
https://legal.hubspot.com/cookie-policy
Pushcrew cookies – To identify traffic source
https://pushcrew.com/privacy-policy/
4. Governing Law
Our servers are located in the United States of America. Currently our cookies do not collect any information apart from the information listed above. Please note that any personal data collection is enabled only after registration for the use and/or marketing of our services. For any registered user of our services, our Servers and our Data Processor for the collection of personal data, Hubspot complies with the Global Data Protection Regulations applicable for the collection of data of European Union residents. The transfer of data outside the geographical boundaries of the European Union is performed in accordance with the EU – US Privacy Shield.
